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3.0 | 78 Reviews

6.0 cu ft. Smart Washer with Flexwash in Black Stainless Steel

Samsung WV60M9900AV

Available in 2 Color(s)

color swatch Fingerprint Resistant Black Stainless Steel
WV60M9900AV
color swatch White
WV60M9900AW

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 46.9"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Thayer Appliance Center for more details.

 
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FlexWash™ One Machine. Two Washers.

Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

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6.0 cu. ft. Total Capacity

Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

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Super Speed *

Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

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Steam Wash *

Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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SmartThings App Enabled Wi-Fi Connectivity

Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

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PowerFoam™

Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Swirl drum interior

This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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Convenient light

Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

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ENERGY STAR ® Certified

ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

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Detergent at your door

With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. **

FlexWash™ One Machine. Two Washers. Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

6.0 cu. ft. Total Capacity Combination of large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

Super Speed * Wash a full load in as little as 30 minutes**. Select Super Speed to power through laundry day 50% faster without sacrificing cleaning performance.

Steam Wash * Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

SmartThings App Enabled Wi-Fi Connectivity Now you can take care of laundry day away from home or from the comfort of your couch. Bixby, Alexa and Google Assistant enabled Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

PowerFoam™ Optimizes your HE detergent performance to penetrate and cleanse fabric more deeply. Our unique PowerFoam™ technology uses an innovative mixture of water, air and detergent to penetrate deep into the heart of fabric. Confidently deep clean even your bulkiest items with the power of foam.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Swirl drum interior This enhanced swirl interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Convenient light Empty your washer much more easily - and never misplace another sock! An internal Drum Light brightly illuminates your laundry and the rest of the drum. So you can quickly and safely check the contents and make sure you get everything out.Now you won't overlook even the smallest item in the dark.

ENERGY STAR ® Certified ENERGY STAR® certified, so you can save money by conserving energy. It's been independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Detergent at your door With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. **

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 6 cu. ft.
Key Features
FlexWash™ Yes
Vibration Reduction Technology™ Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 6.0 cu. ft.
Number of Preset Wash Cycles 12
Child Lock Yes
Interior Light Yes
Swirl Interior Drum Yes
Wi-Fi Connectivity Yes
Voice Compatible Bixby, Amazon Alexa, Google Assistant
Wash Cycles
Eco Cold Wash Yes
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Bedding / Waterproof Yes
Activewear Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Towels Yes
Whites Yes
Self Clean+ Yes
Wash Options
Extra Rinse Yes
Spin Only Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Delay End Yes (24 hours)
Steam Yes
Fabric Care
Steam Washing Technology Yes
Swirl Interior Drum Yes
Soil Levels
Extra Heavy Yes
Heavy Yes
Normal Yes
Light Yes
Extra Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Energy Usage
Energy Consumption Upper: 60 kWh/year Lower: 105 kWh/year
CEE Rating Tier 2
ENERGY STAR® Certified Yes
Dimensions
Washer Capacity 6.0
Product Dimensions 27" W x 46.9" H x 34" D
Shipping Dimensions 29.56" W x 51.44" H x 36.06" D
Weight
Product Weight 308 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type Full Touch
Matching Dryer
Electric Dryer DVE60M9900V/A3, DVE60M9900W/A3
Gas Dryer DVG60M9900V/A3, DVG60M9900W/A3

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 46.9"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 6.0 cu. ft.
  • Steam Cycle: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

50% of reviewers recommend this product.

1 Stars

Broke down during the warrenty period

Mahesh 1/24/2021

i got sold on the design and look of this piece that had a matching dryer. washer broke down within 18 months of the purchase. samsung was not able to either fix it or replace it. im not confident that the dryer is going to last long either. no more samsung products in my household. sorry!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY A SAMSUNG WASHER

Noontime 11/27/2020

we purchased a samsung washer spending over $1k, and after 5 years (just past warranty) it died (bearings broke). tried to work with samsung customer service and they said there was nothing they can do. buyer beware!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Please don't buy!

shotofjoe 10/8/2020

same day after delivery, error codes gallore!! second day after delivery loud loud bang. i took the clothes off and the whole thing is bended. now samsung are making me go through hoops to exchange it. i'm giving them a few days before they hear from my attorney.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

It does an amazing job.

amyjo38 9/9/2020

i hesitated to buy this washer because it sits really high and i am short. turns out this is not a big deal as it is a front loading washer and using the top washer is quite simple. the top washer is perfect for the face masks we all use now days and for those delicate items that just can't take the abuse of a full sized washer. the bottom washer holds a very generous amount of items. they come out clean and smelling fresh. my daughter saw it and now she is getting one. i would like to add that this is my second machine as the first one had a problem they were unable to fix. samsung worked diligently with me to try to repair the first one but it just wasn't meant to be so they replaced it. the staff i dealt with during this time were very helpful, considerate and knowledgable.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nightmare of Washing Machine

Josie 8/22/2020

the bottom washer has not worked correctly ever. when there isn't a 4c error the clothes don't get clean. the wash and rinse nozzles only spray the door and not the clothes. this washer seems to be very sensitive to the weight of the items. a single small ankle sock or a washcloth will give a 4c error. the hoses are connected correctly. there is no debris on the screens. there 85 psi of water pressure. i have unplugged the thing at least 100 times for multiple minutes at a time. i have put the hoses on hooks to the wall on the back of the washer, to mitigate any siphoning issues. there are no kinks in any of the hoses. if i redirect the nozzles by the door then the 4c error stops and the clothes get cleaned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Would NOT buy

MLB1969 8/19/2020

Broke within 1st few months. Samsung replaced it as a part wasn't available. Upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru Samsung. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. Aug 2020 lower washer is leaking. Over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. I'm told I'll be called back within 48 hrs. No one calls & next agent tells me all the things the previous agent did wrong. I'm told to call another warranty co (no, Samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). I've been told there isn't a service center close to me to service it, submitted to "upper management," etc. They've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Has broken 3 times in less than 3 years

MLB1969 8/18/2020

broke within 1st few months. samsung replaced it as a part wasn't available. upper washer broke outside initial 1 yr warranty, inside 3 yr extended warranty purchased thru samsung protection plus. 40+ hrs on the phone & 6 service appts (4 hr windows) to get it repaired. aug 2020 lower washer is leaking. over last 16 days, been on the phone 9 times for 3 1/2+ hours, don't have a repair date. i'm told i'll be called back w/in 48 hrs. no one calls & next agent tells me all the things the previous agent did wrong. i'm told to call assurance (no, samsung needs to deal with it), told to call the service center (they only do repairs for initial warranty). i've been told there isn't a service center close to me, submitted to "upper management," etc. they've issued 3 different tkt #'s
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality,Pricing,Reliability Reputation

MC1019 8/14/2020

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

High Tech

JAMES WINTER 7/29/2020

the machine is so advanced with a separate section for washing delicates in the same machine. it washes quietly, efficiently and notifies me by wifi when the load is done. it doesn't get any better than that.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

This 2 in 1 saves me time to do laundry

SHERWIN S 7/16/2020

i would love to rate this washer with 5 stars if we didn't run with few problems. otherwise, it's a good washer. the main issue was that it had a leak due to the fabric softener compartment clogged with fat residue from the softener. i believe if samsung designed the compartment for the softener better where it wouldn't clog then it would be perfect. thanks to this technician from youtube, he advised to clean and use hot water to clear the fat deposits in the compartment and it will clear the clog and avoid the leak message (lc1). since i figured the issue, everything seem to be good. the idea that samsung designed a machine that's 2 in 1 with a better price compares to other brands is awesome. i think i'm going to buy more samsung products from now on.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Junk!

MARK SILVA 6/24/2020

only three years old and some part broke and blew a huge hold in the drum. entire machine is junk!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

absolutely nothing

leonardo 6/11/2020

worst washing machine i've purchased, currently in pieces as this is the 5th attempt to repair and has not resolved!! the stator, rotor, drum basket assembly, pcb board, wiring, vibration support rods, and its still not washing, literally does not wash the clothes. the repair company lakes electronics keeps throwing parts to see if it will fix it. i have been there when the samsung service support tech is telling the repair man (this might fix it) horrible quality!!! all my appliances and tv's, dvd, are samsung... no one owns up to replacing of defective washer!!! buyers beware, this has been going on for a month already and me having to wash at a laundry mat. pure garbage and sadly enough not even tech support knows how to fix their own product.!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Washer / Dryer

James Simmons 6/9/2020

i was careful to research and read the reviews on these products. i spared no expense in getting them. i was concerned because when they first came out there were problems. i figured 5-years in they (samsung) should have corrected them by now. they did. these things are huge! tall! they fit thru standard door openings but they are big. no pedestals needed. the only skeptical thought would be the washer shakes a bit too much (only when using the top washer by itself). if using both washers (upper and lower) the weight balances out and the shaking is minimized. we are happy! james and nicole
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

Joseph H 6/5/2020

mine stopped after 2 years; 5 different authorized technicians changed 4 circuit boards and could not fix it! junk
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

Joseph H 6/5/2020

mine stopped after 2 years; 5 different authorized technicians changed 4 circuit boards and could not fix it! junk
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy this washer

Runaround 6/4/2020

there is an issue with the top washer that causes it to spill water all over the floor and lock the doors with the 1lc1 / lc1 error codes.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Just don't

Charneekov 5/21/2020

save your self and just don't even look at it. customer service isn't helpful but they do recommend repair companies that will give you the option of paying your mortgage or repairing the washer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung Washer - Avoid

cfeltman 5/16/2020

this washer is the biggest $1500 mistake i have ever made. i get lc1 and 1lc1 error codes almost twice a month. countless repair people have been out and just keep telling us to use less softener.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't waste your time or your money!!!

jena 2/21/2020

don't waste your time or money. its leaks all the time and its impossible to find anyone to work on it and they won't cover anything under warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great concept, flawed execution.

Jason Reams 2/13/2020

i tried to write a bad review and it just tool me exceeded max characters.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Has broken twice and it's barely over a year old

mich95 1/12/2020

llc1 error makes the machine unusable. if i could, i'd return this and get a different brand and machine. it's been a huge headache. not looking forward to the continued service bills.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Make sure buy the extended warranty.

Concerned buyer 1/12/2020

maybe add a mode that sprays hot water after your done washing to clean any residue fabric softener or maybe make it non stick so it doesnt build up!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best washer ever

Glen Trinka 12/28/2019

we've had the flexwash washer and dryer set for over 2 yrs now and they have been perfect.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

TERRIBLE

samantha 12/9/2019

i cannot give you my full review since i'm only offered 200 characters... to sum it up, garbage. don't buy. less than 2 years and it's broken - $2000 down the drain.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Doesn't Work As Advertised

James 12/2/2019

does not work as designed. i keep getting random lc1 errors. samsung is aware of faulty sensors and should issue recall fix. would not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

too much problem

simone 10/12/2019

lot problems happened in 1 year, and service is very expensive!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst Washer/Dryer & customer support EVER

Negative 5 stars 9/24/2019

if you're looking for a washer that will leak all over the floor and a dryer that will only run for 3 minutes plus the worst customer service ever then i highly recommend these!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Broke within 8 months after purchased

Patty 9/24/2019

washer broke within 8 months of purchased and a year later it breaks again.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

tom211 9/11/2019

i would like to start by saying that this washing machine is just hands down amazing, from its very sleek black stainless steel design to the technology packed inside.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Flex washer down at 2 year

Df843927 9/6/2019

handle broke on the flex washer. its ended up being a nightmare as its multiple parts and i can only find one appliance store to work on it. only had it 18 months.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fatal flaw with top basin

TMathis 8/21/2019

apparently, anything more than a "tiny, tiny, tiny" amount of detergent in the top basin will create over-flowing suds, which drain down onto the control board and ruin it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Hop Up Hop Down

wilhelmjosef 7/4/2019

i wanted to give a shot for this highrise washer. recently got it. i tried the upper side and the lower side separately and together. perfect almost. pretty quiet. looks charming.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

No Pedesal

Ewardsjt21 6/22/2019

i purchased this washer, but beware, samsung made a very short riser, and not a storage pedestal for this washer. if you are tall, even with the riser, it is way too low to the ground.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst washer in the world

AKM99 6/18/2019

i have had samsung tech come > 6 times to try to fix this washer due to a error code. they cannot fix it and refuse to replace it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Saying I'm Disappointed is an Understatement

Ebeth NN 6/5/2019

two units failed in 3 months. small items get stuck by door and don't wring out in spin cycle. steam feature doesn't make up for flaws.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Design flaw and poor warranty service

jalph 5/27/2019

i purchased this top of the line washer sep '18 and in less than 6 months we had our first issue with the lc1/1lc1 error code. samsung sent a tech who ack the issue and said not to use top washer
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Top inner lid lock is horrible

Phil19403 5/21/2019

i owned this machine for the last 17 months. at month 11 the lock mechanism on the top inner lid came "loose" and appeared broken. the "repair" lasted almost 5 months. now i do not know what to do.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not happy!

BLKMEP 4/28/2019

Had this sset delivered and set up and started washing the same day. First thing I noticed about the washer, once the load was complete, I opened the door and water was everywhere on the front of the washer. I took the clothes (t-shirts and jeans) out and placed them in the dryer. I put them on a normal cycle, medium heat, dry cycle more.... I had to run it 3 times before my clothes actually came out dry. Not happy at all. Additionally, put dress clothes in on Perm Press cycle with the wrinkle prevent on; when the cycle was done, all the clothes were in a big knot and wrinkled to no end.....
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

not working already

sharon Carp 4/8/2019

just got it delivered today and it already has an error message. most likely the draining issue, but the service people installed it so why would it be wrong?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

flex washer

mmousey213 3/18/2019

i bought this machine in dec 2018 and hasn't worked since it was installed and the service sucks parts always on back order and have been beat up since then trying to get some kind of service or something been going to the laundermat to do my laundery since then and still no washer
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very upset!

lllgirls 2/15/2019

I purchased this washer and dryer set on 12/31/17 and less than 2 months after the one year warranty expired 2/11/19, the washer stopped working. Panel would not light up. Had to call for repair only to find that the Sub PCB board is dead and needs replaced. $585.00!! Paid almost $3000 for this W&D set and I am beyond disappointed! Both with the fact it already broke and the cost to replace the part is ridiculous. I have no choice but to pay, I have a large investment in the set as it is.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Easy to operate

Maymay2 2/14/2019

Looks good Touch buttons easily understood Clothes needs to be pushed in good Make sure nothing gets caught in door or water will be on floor and door band will become unhinged Keep a stool handy for top load I am 5ft 1 and I have to be on my tip toes to push clothes in Clothes could take 2 hours or 25 min to wash Not loud by not quiet either If you have to repair make sure Samsung takes all responsibility of third party repair company that they send
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

DO NOT PURCHASE THE FLEXWASH WASHER, ITS TRASH

VERYUPSETBUYER 2/3/2019

WE BOUGHT THIS WASHING MACHINE AND DRYER A LITTLE OVER A YEAR AGO. IT HAS GIVEN ME NOTHING BUT PROBLEMS. AFTER THE SAMSUNG SERVICE TECH CAME OUT, I RETURNED HOME TO FIND MY ENTIRE GARAGE FLOODED.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Best washer ever

Sky Soldier 1/5/2019

Got this when my old one stoped working. I heard a few negative thing about the design so I was a little Leary of it but really wanted it so figured I would roll the dice, glad I did. Works really well, have had no problems yet, and the fact it is part of the smart home connection is really cool even though I never use the features .
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

For the money expecting perfection but got blah

misami 12/31/2018

Nothing great about the flex washer or dryer.. Just blah. Had another jumbo washer and dryer in my old home that i purchased brand new (from their competitor) and was half the price but I was way more happy with that purchase. Top washer and dryer are not very useful. Barely ever get used. So that leaves me with the basic washer which I feel does not clean the clothes great regardless of what detergent I use and I have tried them all. The drier makes my clothes wrinkled so I have to break a jumbo wash into 2 loads to dry. Never had to do that with my old machines and they smelled much fresher compared to my washes now.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

It is fun to do laundry with FlexWash

munif74 12/15/2018

I finally replaced an 8 year old washing machine with this excellent and top of the line Samsung washing machine. After installation and a quick review of the manual we started using this washer, we have a three year old boy at home and with the second washer on top life is much easier as with any child this age or so ......... we have to "clean up" the mess that he makes and washing his cloth is easy and fast and dryer next to it is a Wonderfull addition. it is very quiet and we hardly hear its noises except when it spinning fast at the end of the cycle. Cloths are way cleaner than before, and the ability to do 2 loads at the same time is a life saver when you are in a rush. Can't explain how wonderful this product is, you have to try it to appreciate the quality built that Samsung put into making it. Highly recommended and there is noway that anyone will regret buying it. Excellent options for all kinds of cloths, it can easily fit a large blanket easily.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Didn't like it at all..

Jose13 12/7/2018

I bought this and didn't get to use it and the motor was bad so sad a new machine seen a technician brand new I don't like it no way.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Horriblemachine I will never buy anything Samsung!

Juan Carloa Hernandez 12/6/2018

I bought this machine less than three months ago, expensive and the electronic control panel does not work! I spoke with Samsung and they won't replace it!
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Washing Done Right!

gRimLocK49 12/4/2018

I replaced an aging front loader with this new FlexWasher and believed the top smaller washer would come in handy and I was right! The smaller washer does excellent for my wife's hand wash and delicate garments. There's one thing I wanted to try and that was a jersey as I hate washing my stitching jerseys afraid to mess them up. I loaded up 2 of my jerseys and they came out clean with no damage! I have washed many jerseys now this way. Another great feature from my previous model is that you don't have to add waster to a reservoir to get steam. The washer uses the existing water line to get the steam going! The washer is large and tested every type of item from bedding, towels, kids clothes and denim. All items came out clean and great. I use pods and have no issues with my clothes not coming out smelling great and clean. I am happy with the washer and will continue to try all the features. There are so many from Fast Wash, Sanitize to name a couple more. The washer has smart features and can connect to the Samsung Smart Things app. My phone now lets me know when my load of clothes is complete! The machine is great to look at with the great finish and there is even a light in the drum of the washer which you normally don't see! I am reviewing as part of the Insiders Program!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Samsung Flexwash, Highest of the high end

GACrossley 12/1/2018

We've spent a month or so getting to know the samsung FlexWash washer, and found it to be excellent. It gets clothes very clean, and has thus far handled everything we've thrown at it.. including my son coming home with lice and us having to sanitize all his clothing and bedding. The features this thing is packed with are really great; it has every little bell and whistle you can think of. It even connects to WiFi and integrates with all my other samsung products. I can control the state of the washer from the panel on my samsung fridge, or from an app on my Samsung QLED Television. The top washer is great; I can do a load of underwear or socks or something in it when the main washer is in use. It seems to get everything just about as clean as the bottom washer; even though it doesn't have as many features. The washer looks great; very sleek, very impressive. Everything about the build quality of these machines screams high end. Thank you so much to the insiders for the opportunity to review this washer
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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