Never Again!
Wendy
11/18/2019
ice maker stopped working after 1yr. now my fridge is leaking water!! which is common! i am extremely unhappy!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Leaky
Ylove
9/16/2019
my fridge leaks from the freezer somehow. have check the back and have also turned off ice maker but still leaks. it's very annoying because some days it does it and some day not.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
So disappointed...
MandaPanda1
5/9/2019
So excited when I bought it, so unhappy when I got home & saw it. Display on front has grey printed words with no backlight, can't read it! The blue LED lights on the inside are WAY too dim, I can't see in the drawers either! Water isnt coming out of dispenser cold.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
not very good
Scottym3
4/16/2019
This is a PS to a review I wrote a while back, not sure I wrote this in it but, the ice maker is one of the worst I've ever had. let me count the ways.
First off the title states "LED LIGHTING" Well the only thing that's lighted are the symbols. THERE IS NO LIGHT WHEN YOU USE IT. So if you go in at night for water, you don't want to turn on the lights so you don't want to wake anyone, you start filling your glass and you can't see what you're doing.
Secondly, THIS IS THE NOISIEST ICE MAKER I'VE EVER HEARD. I hear it all the time and at night while i'm in bed.
Thirdly, when you start to get ice, it takes a while for it to start but then you get 1,2 maybe 3 cubes, then you get about a pound of ice screaming out all over the floor.
Sorry I bought it. Hope it blows up soon so I can get something different.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
excellent product
haekyung
3/9/2019
i bought one week ago and i am very happy with it.
it looks nice and works very well.
price is good.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
ok
chuckodonut2
2/28/2019
I got this just over a year ago and the ice-maker stopped working 3 times also the condenser broke and had to be replaced. The freezer never seems to keep stuff frozen either.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
RUSTS
DissappointedX5
2/2/2019
After 6 months rust appeared on the freezer door. It is emabarrassing to look at. I tried to call Samsung but my Mom got very sick and I had to deal with that. Now its out of warranty. I was never asked about an extended warranty and have no idea if they even have them. UGH!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
25 cu. ft. Side-By-Side Refrigerator with LED Lig
rscott3409
1/3/2019
bad product after the Warranty went out the start frezz. everything from milk to eggs and veg. i can't get another don't have the money right now to get it fixed it 2 years old should have last at least 6 years or more
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung Smart Refrigerator
Anupamp
12/4/2018
Please don't buy any of Samsung smart refrigerators, our $8000 fridge after just 2 years is not cooling anymore and Samsung says there is nothing they can do ...... Worst customer support experience and negotiation handling ...
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
water filters do not fit
qismash
11/15/2018
The refrigerator works well. I cant find the right water filter. I am not happy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great value for money. Silent, good looking, space
Johari
10/30/2018
I bought it a few weeks ago. It looks as expected, it has planty of space and it runs quietly. The water dispencer has a good water flow. You can select different options of cold level, and energy saving thanks to the compressor with inverter technology.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
best refrigerator ever
Mark1983
8/12/2018
My wife and myself bought this as a part of a full samsung kitchen set, for our new house. all i can say is we love it, there is not one regret at all. we chose the samsung set based off our current experience with our washer and dryer along with our phones UPgrade from previous apple. we love our samsung devices and will never buy anything else... Samsung for life.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Disapointing Refrigerator Side Tempurature
TomUSA
7/7/2018
Bought this model RS25J500DSR/AA in 2016. Since day 1 the freezer side only needs to be set at 2 bars for crazy COLD, But on the refrigerator (Fresh Food) side we set it at maxed 7 bars and it never gets below 40F even when left overnight. We were mindful how long keep doors open so that is not it. When it does it never stays below 40F for long. On other hands, ice maker, freezer, water dispenser works great. Recently I had to have the broken Damper door replaced to fix the refrigerator side WARM issue. Other than the refrigerator temperature stays above 40F it is okay. No frills. I would not buy this refrigerator again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
It keeps stuff cold which is kind of why I purchased it.
samsung4lifee
3/26/2018
The Fridge works great and keeps my items cold. The door handles are sort of an inconvenience if you plan on putting this next to a wall. the door handles hinder the door from making it most of the way open. In other words, you have to angle the pizza box just right to get it to fit in the door, and the filter is a little hard to access with the door opening less than half way(because of placement next to wall). The only other complaint I have with the fridge is that the ice maker motor is a little noisy and it doesn't necessarily stop making noise when the ice storage is full, it keeps trying to dump the ice tray repeatedly. the fridge is a good fridge overall and it handles what we need it to do. The drawers and shelves are pretty sturdy and hold all of the items we need it to hold.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
works very well
mirror
3/22/2018
i had a refigeator go out on me and i had to run out and grab one. well this one was in the back and i am super happy i found it. when i hooked this one in, took no time at call for it to get cold and start making ice. happy i stay with samsung
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Product works well and is is extremely well designed.
DRMT
2/4/2018
Product allows maximum use and ease of access to interior space. Doors are easy to open and the cold water and ice feature through the door works very well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
not reliable
Pockets2000
2/1/2018
Purchased in August of 2016. Since purchase Ice maker has been replaced twice, once under warranty and most recently at my expense. I have also had to replace the evaporator fan motor. Now it sounds like the condenser fan motor is going out. Ready to park the appliances at the curb. Samsung response was to send me a write up about normal noises.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cannot see icons on control panel
QuincyF
1/22/2018
We bought this model brand new from Lowes. It's a nice looking refrigerator and is well lit insude with led lighting.
My complaint:
The display / control panel seems easy enough to use however, the icons that tell you what you are controlling do not light up. This is not a malfunction. It would is poor design. If you kitchen is brightly lit you can see them ok. However if your kitchen is not brightly lit, you will have a difficult time seeing the controls. Why they would not include back lit icons on this model is beyond me. It is vital for operation and should not be something left out. They have orher models that do light up. You litterally have to shine a light on the panel to see wgat you are doing. The blue indicator lights above the icons are pretty but useless since you cannot see the icon. So beware this of this model unless you want to carry a flashlight in your pocket or use your phone light to see the controls. Very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love my new refrigerator!
AllStainless
9/17/2017
This refrigerator is just beautiful! The LED lighting is nice inside with plenty of room for all of your leftovers. The in door ice maker/water dispenser is nice that you don't have to forcefully push buttons to get what you need. Just a light touch or brush across the button and it responds. Love the color and the fact that there is grey on the side of the stainless and not black.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Temperature
mts422
9/17/2017
Would like to see what the actual freezer and fridge temperature is at
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not enough shelves.
NevadaMom
9/13/2017
Tons of open space between shelves but I don't normallly put a two-tier cake in my fridge. I don't need so much height. Needs more shelves or accessories (ability to purchase more shelves if needed). Only available "accessories" is water filter refill. I don't categorize that as an accessory. It's more of a necessity.
Also had a few places where insulation foam was applied poorly and was not covered by plastic housing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good quality for less money
Jcboricua421
9/2/2017
Good quality I love the design and very comfortable.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excelente
Feisani71
8/28/2017
I'am delighted with this product, I will star buying my other gadgets in Samsung.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love it
Molldoll
8/28/2017
Looks stylish, sleek and expensive in my new kitchen!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Bought in a pinch
Dwartho
8/20/2017
Lost our old fridge right when company was going to arrive so we bought this one in a pinch. The fridge looks nice, and it has worked well so far. I will say that the water line in the freezer door had a ~1.5"cut it it that leaked, so the installers had to come back the next day to replace it. Tells me the fridge was not tested at the factory.......
It is a bit noisier than the one we replaced, but not bad. The ice dropping out of the tray is quiet loud, never noticed our old fridge making ice, can't miss this one!
Old fridge had a night light above the water/ice dispenser so you could find it easily at night, not the end of the world, but we miss that feature.
All in all the new Samsung fridge is working well. We were warned by the store where we purchased it and by the installation guys that they were more complex to repair and that their are not alot of Samsung trained techs around. Hopefully we won't need one.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung Refrigerator
Newhomeowner2017
8/15/2017
I just received this product on 08/12/2017 and haven't really used it much but, so far from what I have witnessed it is fine...
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
The pizza holder.
Dboyz20
8/11/2017
When I went shopping for a new refrigerator I noticed next to the ice maker there was a slot for a few items. The first thing that came to mind was a pizza. Wow , what a genius idea. No more taking up valuable space in my freezer or smashing my pizza. This sold me and no other refrigerator would do so I purchased my Samsung from Lowe's.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome New Fridge perfect for family of 5
Lizeth
8/5/2017
We just received it and its way better than in the picture! Steel look is great. The drawers inside are moveable and so are the little side holders which is super convenient to move around. The ice maker works really great too and the water is ice cold so its perfect. We are extremely happy with our purchase. Great buy!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Poor features
SalvadorVilla
7/20/2017
When refrigerator is empty entire unit is illuminated from top to bottom. Once you start filling the refrigerator the illumination is extremely poor, I believe LCD bulbs should be vertically for better lighting from top to bottom - worst with freezer.
My 30 year GE unit had a useful light within the water dispenser unit for night use.
Plastic shelves should have smoother edges so that they do not shave the surface of your hand when you are placing or removing items.
Better water dispenser system to stop the small water drip that continues after use.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Spacious and bright
Nighthawkfez
7/19/2017
We bought our home with this already here, brand new! It's very big and spacious and the way the lights are, it lights up the entire area. Only gripe is that the water filter is very very slow, and the water coming out is not super cold like some other fridges. Overall it's a great appliance and it matches our Samsung stove!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
We love Samsung
Stephers
7/14/2017
Thank you for the sleek design. It goes great in our kitchen. We are in the process of upgrading all of our appliances to Samsung..
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
IT WORKS AS GOOD AS IT LOOKS!
blkkboii
7/8/2017
I just got this fridge a week ago #loveit! I canot waite for my new range,dishwasher and microwave arrive at the end of the week #teamsamsung!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Lots of freezer space!
idontwanttochooseanicknam
7/4/2017
Energy efficient, plenty of refrigerator and freezer space (even an open slot for pizzas, or other thin items next to ice maker), makes ice quickly, easy to use, everything is great except...no light at the ice/water despenser. Aside from that this is a great unit and I would highly recommend it to anyone.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great product
CrewDawg0518
7/1/2017
This is a great product. Very roomy and well laid out with all of the features my family needs.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This product has great features
bostonhome2me
6/10/2017
Easy to follow directions to set up functions for freezer and fridge on the control panel
Lots of storage space for fresh and frozen foods
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Yes, Even a Refrigerator can be sexy
Wonder2017
6/8/2017
It's sleek and stainless appeal makes you want to take a double look every time. It matches our other appliances perfectly. The ice maker is quiet and it gets cold fast. It's very spacious , pretty inside, and perfect for our family. I'm a Samsung believer for life.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Trying to polish a...
thecauseendures
6/8/2017
We bought this unit at Home Depot last Saturday 6/3/17. The unit was delivered and installed yesterday (6/7/17). So far the information/control panel doesn't work, not even lit up, and it's not making ice or providing water. Somehow (perhaps factory settings) the freezer side is freezing and the refrig side is cold, but we have zero ability to make any changes.
We called Samsung who informed us they could get someone to our home in 6 days to address their products failures.
Not a good start by any measure.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
A friend had one and I had to get one too
TomRVA
6/6/2017
Love the ice and water in the door, smart shelf designs, door storage, overall look with the LED lights.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice looking fridge for a good price
intrcptr
6/4/2017
Very spacious and bright. The control panel is a bit confusing, but its a matter of getting used to it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great product
shopseldom
6/4/2017
The product is beautiful although a bit small inside. I love and that just means you are more selective about storage. I love the water and ice features and the fact that your adjustment panel is right there.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cool Paradise
DJP22
6/4/2017
This fridge is cooler than igloo. Our produce has stayed incredibly fresh and retained its taste, our orange juice and and milk actually tastes fresh as opposed to industrial. Whats most attractive about this fridge is its stainless steel finish- classy, elegant and contemporary. If it weren't for this shelving compartments I would take up residence IN the fridge itself.
Thank you Samsung!
-DJ
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good Purchase
Knackles
5/30/2017
Saw the sample on the showroom floor and liked the design. Excellent product for the price.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Plumber says dispenser leak is an easy fix.
uaplumber26
5/25/2017
Many reviews complain that the water dispenser drips. There is a quarter inch clip, bright red, that must be put on the left side of the coupler behind the cover on the bottom left.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
This product it's awesome
Luischunlee
5/21/2017
In my opinion sangsung has one of the best products in any categary. I got a refrigerator and when I saw it i was super surprise for the materials that they use to made their product plus the different nice color the has.before I got I was competing prices and this brand is only one with good prices the function of their products are good
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Problems with door
Lizita
5/21/2017
The fridge is only 6 months old.
After a couple of month one of the doors made a squeaky noise when closing it.
Technician came to fix it(Bracket). After 2 months is making the squeaky noise again!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
We bought a headache.
Clamarac
5/10/2017
We decided to buy this refrigerator because it is a well-known brand and has water and ice dispenser, with a nice, elegant and also spacious design.
From day one after installation, the control panel did not work, and the refrigerator did not cool properly. Droplets of water came out through the cooling windows, and that was definitely not right.
Calling the dealer and requesting a change of equipment was a problem. First they sent technicians of the mark to see if it worked or not. After confirming that it did not work, they indicate that they can not change it for another one because the model had been exhausted in the store of the distributor. At the end they found an equal unit and installed it after three weeks in this. When we tought that everything would be fine, it turns out that the new unit does not work either, presenting the same problem in that the cooling window of the refrigerator, wich is filled with water and does not cool properly.
We are really very annoyed with the whole situation and will never recommend the brand. We still have no solution and will have to go through all the previous process, and meanwhile without a functional refrigerator.
Do yourself a favor and do not buy this fridge. It really sucks.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
This product has many great features that me and my family enjoy.
bettyboo07
4/25/2017
I purchased this product in the month of June of this year. So far so good I have not encountered any issues with this product. My home is filled with Samsung products from televisions to cell phones and our newest edition is our Samsung refrigerator. Me and my family loves Samsung products. Keep up the good work Samsung!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
A great modern fridge for a modern kitchen!
Hard2Pleez
4/25/2017
This refrigerator is a great addition to our kitchen in our new home! Attractive, modern, sleek with flexible space. The side-by-side split doors mean that opening the fridge never gets in the way of other appliances or access to cupboards or other activities going on in our kitchen! And it's often a very busy kitchen!
The frigerator is very easy to operate and to clean....and we love the fresh water supply and ice! Always a refreshing cool drink of water, especially when it's hot out....and it often is down here in Texas!
This was the fridge I wanted in our last home, but was not available at that time. It is exactly what we wanted, in every way. Lots of space inside, without taking up lots of space. We'll want one in our next home, too, we're very sure! An easy recommendation to future buyers!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great except for controls
KirkE
4/16/2017
Everything about this refrigerator makes it a great value for a basic refrigerator, except the control panel that controls temperature and ice maker selections. The "buttons" are incredibly unresponsive, often taking ten taps before they activate. They seem to be non-mechanical sensors instead of buttons, but it takes very careful technique to actually make them work, which is very inappropriate for just changing from ice to water.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great
John225841
4/13/2017
Refrigerator is excellent. Never had an issue and keeps tenperature.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
