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Your First Choice for Quality Appliances in Ithaca
Family owned and operated, since 1927

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Samsung Logo

28 cu. ft. Family Hub 4-Door Flex Refrigerator in Stainless Steel

Model # RF28N9780SR

 2.9 out of 5 (14 Reviews)

Rebate Tag

Available in 2 Color(s)

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Note: Due to manufacturer policy, this product cannot be added to your cart.
Contact Thayer Appliance Center for more details.

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Features:

  • Family Hub helps you manage your home and your life, with Food Management, Family Connection, Entertainment and Connected Living capabilities - all controlled from a 21.5" touchscreen.
  • Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.
Key Features
Family Hub Yes
Internal Camera Yes
Wi-Fi Connectivity Yes
5% Rewards with Purchase Yes
Standard Features
8 inch LCD Screen with Apps Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Contour
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Handles Recessed, New Handle
Water Filter HAF-CIN
Speaker Yes
Wi-Fi Connectivity Yes
Refrigerator Design
Type 4-Door Flex
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 2
Total Bins 6
Foldable Slide-in Shelf 1 Flip-up Shelf
Interior Light Yes
Shelves 5
Slide-In Shelf Yes
Spill proof shelves Yes
Water and Ice Dispenser Yes
Wine Rack Yes
Wire Shelves Yes
FlexZone
Total Capacity 5.75
Shelf 1 EZ Slide-Out Shelf
Drawers 2
Temperature Zones 41°F, 35°F, 30°F, 23°F, -8°F~5°F
Freezer Features
Water and Ice Dispenser Ice In Fridge
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light Yes
Shelves 2
Bins 4
Power
ENERGY STAR® Certified Yes
Energy Consumption 778 kWh/yr
Capacity
Total Capacity 27.9 cu. ft.
Refrigerator Capacity 16.4 cu. ft.
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 5/16" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 1/2" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Shipping Dimensions 38 5/16" W x 77 9/16" H x 36 1/4" D
Weight
Product Weight 363.8 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts and Labor
5 Years Labor on Digital Inverter Compressor*
10 Years Parts on Digital Inverter Compressor*

Samsung Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2019
  • Must be postmarked by: 12/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 12/31/2019.
  • Download Rebate Form

Samsung Fall 4 Piece Kitchen Package Rebate

  • Rebate Ends: 11/5/2019
  • Must be postmarked by: 12/5/2019
  • Description: Receive a 10% off rebate with purchase of qualifying 4 piece Samsung Kitchen Appliance Package. Rebate form must be postmarked by 12/5/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call (607) 273-6611 for assistance. Click Here for Thayer Appliance Center location and contact information.

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Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

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2.9

out of 5 (14 Reviews)

35% of reviewers recommend this product.

All of our family photos on the screen

Submitted by Allen B1980 - 9/5/2019

love the convertible zone in the lower right compartment. it can be a freezer or fridge; we keep kids snacks and wine in this space. really like this fridge!
Originally posted on Samsung.com

Yes, I recommend this product

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"Stainless Steel" will rust

Submitted by Steven Florida - 8/30/2019

i bought the microwave and smart fridge in may 2019. they have both started to show rust. samsung classified this as "cosmetic damage" and will not cover it under warranty. do not purchase this item!
Originally posted on Samsung.com

No, I do not recommend this product

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Love

Submitted by JESSICA SUE MENDEZ - 7/26/2019

i love this fridge i hook it to my phone and my son and husband put everything on the list on the fridge and it links right to my phone. my only complaint is the icemaker is not that big.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Samsug refrigerator nothing probs

Submitted by Losingconfidence - 5/31/2019

apparently they only let you write one sentence in the review so the refrigerator breaks and they don't service it because it's a closed part. i now have a $4,000 piece of junk.
Originally posted on Samsung.com

No, I do not recommend this product

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Ice Maker freezes up every 2-3 week

Submitted by madmx - 5/16/2019

This Samsung refrigerator has a huge design flaw. The ice maker will freeze up every 2-3 weeks.
Originally posted on Samsung.com

No, I do not recommend this product

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Cool features but we can't utilize all.

Submitted by Vincecas13m - 5/8/2019

We purchased our 28 cubic ft. Samsung Family Hub in April 2019 and started to hear loud noices coming from the rear of the fridge. We were told that more than likely, the issue was going to be the ice maker. We are having the fridge switched out for a brand new one from the box store we purchased from. I'm cautiously confident about this replacement because we don't really know if the replacement unit won't have the same issue. If the replacement unit has any issues, we will be returning the Family Hub refrigerator for another brand name. On another note, we had a lot of issues with connecting to Wi-Fi and receiving authentication codes to link up with our iPhone. It takes forever to speak with a Samsung Customer Service Agent and when you finally do, a trouble ticket is created. Just because a trouble ticket is created doesn't mean Samsung will get back with you. We have a 3800.00 fridge that we are unable to take full advantage of all the unique and high tech features. With the new replacement unit, we will make sure we are walked through the set up and hope we have no mechanical issues.
Originally posted on Samsung.com

No, I do not recommend this product

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Great fridge

Submitted by tolefree - 2/8/2019

I love my fridge got it right before xmas 2018 and it a great addition to my kitchen
Originally posted on Samsung.com

Yes, I recommend this product

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A Must Appliance

Submitted by Parth - 12/26/2018

I wasn't on board the idea of getting a family hub fridge but not anymore. I think this is a must buy especially in newwer upcmong smart homes.
Originally posted on Samsung.com

Yes, I recommend this product

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Defroster broke too soon

Submitted by NoTimeForThis - 12/1/2018

We've had it three years and while it never stayed as cold at the top as the door said, we still liked it. But now the auto defrost quit working and we have to manually defrost it every few weeks. Not fun. Went to FB problems page....only wish we did before we bought it. Will buy Whirlpool when this finally dies.
Originally posted on Samsung.com

No, I do not recommend this product

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Features are very Good but they have to work

Submitted by DB1000 - 10/15/2018

I bought this refrigerator 15 days ago , the delivery was on time BUT had to call within 48 Hourse as the cooling in the Flex Zone and the regular refrigrerator space was 5-7 degrees above the set temperature. had to throw a lot of food away. technician visited to verify and he found the similar temperature variances. They asked me if I would get it repaired as they had issues with some components or get ti replaced with same or a different model. Went in for a different model with same screen size. One more negative feature was the Flex Zone was identical to the freezer size and we lost a lot of Freezer space when we used the Flex Zone with different settings, a thing to worry if you have young kids. I have heard about issues with the ice maker components which made me think if i really wanted this model.
Originally posted on Samsung.com

No, I do not recommend this product

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Samsuns Ice Maker bad after a month

Submitted by Neng2 - 10/12/2018

I purchased the top of the line Samsung appliances on my brand new house. Ice Maker did not work after only using for little over a month after I moved in end of July. Good I purchased an additional 3 year extended warranty so Lowe's/Samsung sent a repair person and replaced the IceMaker. I have the repair person at my house again so to speak to replace/repair yet another Samsung appliances after only 2 months of use. I will give it 3 starts because of the features but how "Disappointing."
Originally posted on Samsung.com

No, I do not recommend this product

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Worst Ice maker

Submitted by JPIssock - 9/12/2018

I am a property developer and buy a lot of appliances. I like all the features on this fridge except the ice maker. If you want ice on a regular basis this is not the model.
Originally posted on Samsung.com

No, I do not recommend this product

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SAMSUNG DOES NOT SUPPORT ITS REFRIGERATORS. WE HAVE NOW BEEN 3 WEEKS WITHOUT A FRIDGE

Submitted by Jess209 - 6/22/2018

SAMSUNG DOES NOT SUPPORT ITS REFRIGERATORS. WE HAVE NOW BEEN 3 WEEKS WITHOUT A FRIDGE OR ANSWERS FROM SAMSUNG..... This fridge was and continues to be the biggest disappointment. My family was very excited to have a "smart" fridge, even while not being a Samsung family. Had we rated this purchase within the first week (likely many of the positive reviews), we would have probably given it 4 stars just for the novelty of being able to play Pandora from your fridge. However, we became increasingly frustrated that that was pretty much all this fridge was well equipped to do. The apps on the fridge are extremely difficult to navigate and sync with anything. The interface is pretty much useless unless you own Samsung devices (I assume - because we don't and never will). But the bigger issue is Samsung is not a home appliance company. Our compressor broke within a year of purchasing this fridge. It has now been THREE WEEKS and we still do not have a working fridge. Their representatives, both customer service and technicians, do not understand the implications of not having a fridge and are not knowledgeable about the very products they "support". We were originally told they only had one technician in our area who could service our fridge and that he was busy for the next few weeks ... we live in a metropolitan area of San Diego!!! We were then threatened that if we contacted a private repairman, our warranty would be void. After complaining about how important a fridge is to a family of 5, I have had to coordinate 4 different visits with technicians within the past 2 weeks and none of them have been able to bring the correct part and fix our fridge. PLEASE PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THIS FRIDGE!
Originally posted on Samsung.com

No, I do not recommend this product

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Bring Your Kitchen Into The New Age

Submitted by SAMSUNGELITE - 5/2/2018

The bottom line is how did we live without having the connected Fridge! - The Family Hub is an essential item that every connected household should have. Unfortunately there are some things that are not working as you'd expect and those are around the Family Hub, and Ice Maker. The Family Hub has a few problems: 1 Can't download Apps that are not listed on the menu 2 Some Apps listed only work with Samsung phone - we use Apple phones - so...urgh! 3 Pandora App keeps crashing - have to reboot fridge and router... Nonsense! 4 Pandor App keeps saying that we are skipping songs too much but we have not skipped a single song. Called support - they blamed Pandora....hmmmm..... 5 Bixby - talks in a wierd way - not grammatically correct - i think someone in foreign non-english speaking country designed the text!! this is not good! .... Fridge 5 Ice Maker makes good amount of ice and the water comes out really nicely. However the Ice is white and not hard! We just replaced a GE brand new Friday and its ice was just perfectly hard - so it is nothing to do with the line or water quality - both are brand new fridges. 6 Cameras in fridge are not greatest quality and only shows the top part of the fridge. Be nice to show the bottom freezer or a backward look to the doors of the fridge as you can't see what's in those parts of the fridge. 7. Streaming TV to the fridge is great but you have to stream first from your TV and it cuts out and has some latency. but nice feature. In Summary - this is a good fridge and the connectivity is essential nowadays... just love that part....
Originally posted on Samsung.com

Yes, I recommend this product

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