Disappointed
Trish
2/10/2021
we purchased ours in 2018 and absolutely love it in the beginning. after a year the oven started to cook uneven. spending that much money on a stove i sure expected it to not have any problems. it does look good.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Appliance Purchase Ever!
Swillieturner
10/30/2020
do not purchase this range! it will give you nothing but problems. the control panel, although stated as stainless, is not. it discolors easily, leaving the panel looking spotted and filthy. i'm on my 2nd replacement which has become discolored (not a surprise), and the graphics are now wiping off! the fabrication is a flimsy piece of metal that is sprayed to look like stainless and without any type of top coat, to stop splatters, from discoloring it.
today, the warming element came on, and the oven door won't open. neither were turned on. so, it is now unplugged. we won't be able to use it until a service center can come to fix it, which is going to take week! what a waste of money. don't buy a samsung appliance, especially this range. it's not worth the headache, trust me.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I wanted to love this
Mary123
10/5/2020
on the surface stove is exactly what i wanted...a double oven. that is where the love stops. the stove has features that do not work. the bread proofing, dyhydrating and easy cook do not work on my unit. calling samsung for assistance means being on hold for hours, and being told to unplug and replug in the unit. since that does not work , you will be tranferred to an expert tech . that person will put you on hold to "look into the issue" then come back 45 mins later to copy and paste the exact wording from the manual!! " press the feature then start"
i expect to get the features and value for what i paid for. so far nothing! def having buyers remorse, especially after waiting so long for this to be delivered.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth the $$$$ -
SamSucks
9/9/2020
never ever do reviews. now you got my second. first one review of samsung microwave. purchased the oven/range 3 years ago $1450. 3 months in the paint peeled. samsung answer - it is cosmetic. fall of 2019 a fan went. $110 for fan. the oven does not heat correct. microwave: unplugged because it beeps, fab starts on its own & my wife is afraid what will come next. a reviewer: grill went on by itself & thankfully they were home in the kitchen to the remove the plastic cover.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Can't keep temp in ovens
Coach
8/27/2020
Since we purchased the range with double ovens we have been unable to maintain oven temperature. A setting of 375 degrees barely gets to 350 degrees. I have fallowed manual instructions to calibrate the ovens temperature 7 times with little success.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dual oven is great, fast heating.
Lon71
8/27/2020
I owned another brand dual door oven previously and loved it. I went with all Samsung products this time and I love them all. Quick heating, lots of settings and options.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love my range!
Kit Cat
8/27/2020
It is wonderful for baking a really large turkey and can also bake two different things at different temperatures. The warming drawer is super handy. The warming center on range top is also convenient. I really recommend it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great stove so far
Stovereview
8/27/2020
I received this only a couple weeks ago. So far love how quickly the oven preheats - especially the top small oven. The burners take longer to hear then my previous stove but really like the flat top.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
2 ovens
Dsm1
8/27/2020
Like having two ovens. Too quickly heats. Saving money and time.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the double oven yet it can be one large oven.
Wargle
8/27/2020
I bought this oven 4 years ago and it still works like a charm. I have had zero problems with it. It still looks very stylish.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great stove
AL D
8/27/2020
I bought this stove last year. Originally I went to pick up the model under this one because of the wifi feature. This model is the upgrade but it lacks wifi. The bestbuy salesman insisted it had wifi just like the lower model. I like the large heating element but wish there was 2. I love the feature that allows you to connect and operate 2 elements in an oval format. This is ideal for replacing my griddle. Love the split oven and warming unit. Overall a great product to match my samsung appliance collection. Only missing a dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Versatility is key.
Dreamfield
8/27/2020
With the different burner options along with the warming center, you have many options on the cook top. Then you have the option of a large oven or 2 smaller ones. It's hard to imagine how anything could be more flexible in use. It also operates perfectly and has great visual appeal.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Two ovens, but fast burner is TOO FAST!
rsroome
8/27/2020
While we have had this oven for a while now, it appears that Samsung did not look into the fast burner on the stove. That burner gets so heated and so quickly, that I have to move most of my food to all other areas on the stove, as everything bubbles and boils over due to the extreme heat of this one burner. The two ovens are great, but with that are complications too. The bottom oven is not as reliable as the top oven and tends to burn everything, no matter what the temperature you have it set on. Unless you use the ENTIRE oven at the same time, there is no use in having 2 seperate ovens!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great range
HarleyRider
8/27/2020
Great range. Easy to care for. Very nice to be able to use just one section of the oven or both with the tray removed.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Some things great, some not
Rich29
8/27/2020
The double acting door works great. Very very useful.
Unfortunately, like other Samsung products, other things fail. Electronics panel has issues, clock malfunctions. And it's too expensive to fix once out of warranty. Samsung customer service definitely not the best.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love this Range
KYDIDI
8/27/2020
I am so happy with this beautiful range. It has so many great features. It took a little getting use to, but now that I have learned how they work, I love it even more.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features and user friendly
Doug
8/27/2020
We have had it 3 years now and are really satisfied
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love my double item
Hets
8/27/2020
I have had my double oven for a while and am so happy I bought it. It's great being able to make two different items at the same time but then to use it as one oven with a large turkey is great as well. I'm don't think I'll ever want just a single oven in future.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Worst Range and Oven
JanB
8/24/2020
purchased nov 2019 and have had issues with the oven temperature. took 7hrs to cook thanksgiving turkey! serviced numerous times. gave me a replacement and now the temp is 50 degrees different! how can you cook or bake with this much difference. the fast boil element is all but! we purchased an entire suite (refrig.,micro,dishwasher, dryer and washing machine) issues with most all of them.i will never purchase samsung again!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good Smart Features
t1fol
8/7/2020
I bought this at Christmas. The oven is pro. There's a cooking thermometer to tell you when your meat is at correct temperature. All controls are read and adjusted from smart things app.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
The best range I have ever owned!
DONALD RULE
8/4/2020
i like this range so much that when i moved last year, i purchased this range again for my new house. the top oven heats faster than my toaster oven, so it is perfect for a small meal, heating a pizza, etc. the dual zones are great for baking two things at different temperatures. the ability to pull the divider out and cook something large or cook several things at the same temp is also great. the cook top is also very nice. i have had the left side allows the two burners to connect with a bridge, which is perfect for a griddle (pancakes, etc.). the warming center every morning to keep my pour over coffee decanter hot. the warming drawer is great for keeping parts of a meal warm while cooking other things. i really can't praise this range enough. it is awesome.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great range.
Jeff
8/4/2020
Bought this range with a matching microwave. Love the features, colors and ease of use.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
A great Range
sunfun48
8/4/2020
We had this range for 3 years. The double oven which can be used separately is very useful. It is great when you only need to heat one of the 2 oven areas or cook at 2 different temps. The convection feature is very efficient. The fast boil burner feature of the 3 way burner is very quick. The only problem that we have encountered is that the LED readout on the clock has 3 dead elements. The last number cross bar went out. Can't tell an 8 it will show "0" since the bar is out! The last number in the picture should be a 6
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features
boopgirlBOOPGIRL
8/4/2020
I bought this range because my sister raved about the one she has. I love the dual oven and use less energy.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Freestanding Electric Range with Dual Door
Lettie
8/3/2020
I am very pleased with my range and its many features. I love having a warming drawer to use for social and family gatherings.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the double oven and warming drawer!
Cindy
8/3/2020
while I love the double oven and warming drawer I am having problems with the timers and an led has already gone out on the time. Also the red light that stays on until the burners cool down does not go off. It is very frustrating.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Flex Duo Range
RyanL
8/3/2020
The flex door is incredible. We use this oven daily for baking or making dinner. So many options at once but so simple to use. Absolutely love this oven!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Easy to use. Has a lot of great features. Looks a
Bill
8/3/2020
We have had this stove for about three years. We really like it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung can do better
Disappointed
8/3/2020
We like the features, they just work poorly, or not at all
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Electronics Quirky
AGH2
8/3/2020
Have had this range for a year. Some inconsistent temeratures and elevtronics are definitely quirky
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features
Gwennie
8/3/2020
I purchased about 4 years ago and I must admit, I'm still discovering all of the features. It is a beautiful range and it is a conversation piece when I have dinner parties.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Nice features
Jrn90
8/3/2020
Had this range for about three years now. Love the flex feature allowing you to cook two things at once at different temperatures. Baked goods always come out great . Chicken seems to take a bit longer in the oven .
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
looks good
kt1119
8/3/2020
I purchased this two years ago. It's a beautiful appliance but I've already started having trouble, The burners BOIL product when set on low. I've burned a couple of things I intended to just warm up! The broiler doesn't work like a traditional broiler where the elements stay red to create a nice crisp to what's being cooked, it's all temp controlled so they go off & on. It's a bit of a disappointment. For the price, I'd likely get something that worked better
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Features
Misty
8/3/2020
I husband bought this oven 2 years ago for a surprise at Christmas. I love this oven and the capablities to be able to cook different foods at different temps at the same time. I also like the rack in the lower oven where you can remove part and cook something tall and still use the rest of the racks. You can even take out the divider for the oven and use it as one oven.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Dual door feature is great
This is my nickname
8/3/2020
I have had this stove for 4 years. I also have a Samsung refrigerator, washer, and dryer.
All have required major repairs or recalls. I will never buy another Samsung appliance for as
long as I live.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love this range!
sherrybayb
8/3/2020
It took me a long time trying to decide what I wanted to replace my old range. This was always a top contender, so I bit the bullet and purchased it! I have not had any regrets and love that I can cook my entire Thanksgiving dinner all at the same time! I have always used cast iron cookware, and still do. I had to learn, no sliding on the glass and you can not cook on high heat since the cast iron gets so hot. But, all in all, wonderful purchase and I really enjoy cooking and baking in this range!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dual Ovens
BERNARD MCINTYRE
8/3/2020
purchased a few years ago. totally loved it for a year. then the upper convection fan quit. now the upper temperature is 50 degrees lower than the setting. trying to adjust did not work, i now have to select a temp 50 degrees higher than i want to get the temp correct. too bad for me for i truly like it, maybe, liked.
bernard
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great electric range
LuisFermoi
8/3/2020
This range is the best idea with dual door. Easy to use and easy to clean. A lot of space if you remove the divider in the oven. My wife really love it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best Buy
Retired in Michigan
8/3/2020
We bought 4 Samsung apps after a house fire and a remodel. This flex-duo range is absolutely the best range-stove we have ever had. The small oven on top is what my wife and I use 90 0/0 of the time, using the large total oven at times when we have a lot of company. The temp accuracy is spot on and the whole unit is very easy to keep clean. Samsung has done a wonderful job with this unit and should be proud of their name.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Warranty is a Scam!
CHRIS REASTER
7/7/2020
we bought this oven back at christmas directly from samsung and they do the install. it was really an amazing product. unfortunately, a few months later the door started acting up. we have premium care & they came out after 2 weeks to look at. the tech said the door is not working correctly and needed to be replaced. the issue is they won't replace it because they claim it was out of level - in the bubble i might add so 1/8" out of level and the unit is supposedly broken. samsung installed the unit - but the repair is my problem and my fault. so now i have an expensive broken stove and a useless warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
love my range!
busymom
6/4/2020
i've had my range for a little more than a year now and am very happy with it. love the 2 ovens. i use the top one most of the time...it heats up quickly and is great for most of my baking
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
WORST STOVE EVER
Missy
5/19/2020
no oven since prior to covid-19. our stove is not even three years old and have had issues with it from day 1.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Awful oven
J Eglo
4/24/2020
the oven was working very nicely until just after our warranty expired. then the panel featuring the time, oven temp, etc. began lighting up improperly and the self-cleaning feature wouldn't work.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Does not bake a pizza crust
Barberman
4/17/2020
if anyone likes spongy pizza crust, this oven is for you. never had problems with any other oven we have had, either gas or electric. - any suggestions?
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Meh
Noelleh78
4/14/2020
I've already replaced the cooktop twice. Samsung wouldn't cover it under their warranty, but thankfully, the Best Buy Geek Squad protection did. The cooktop had cracks and scratches and Samsung deemed those as cosmetic, but when it was less than a year old, I expected it to still be in near perfect condition. Additionally, when I ran it on a self clean cycle, it melted the branded lettering off of the front control panel. Also cosmetic and not covered by warranty. You can't run a self clean with the flex duo piece in it, so you have to degrease that by hand. The flex duo is great as we have a small family and typically only use the top oven for regular dinners. It does not completely separate the heat function as it should, however. It does provide an even cook, which is great. The cooktop is easy to use and I like the functionality. Due to how the burners are set up, you can't use two big pots or pans on the same side. This was the first range that I've ever purchased and with the price point of around $1300, I expected more. Next time, I will look at a different brand.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
love the features
suzyq
4/14/2020
This was our Christmas present to us, next step of the Kitchen remodel. We've been in the house for 10 years, flooring replaced, now onto appliances.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
is grant
Renojoong
4/14/2020
I love the range and cook on it everyday. Would buy anther.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dual Flex ovens
Ken in Nevada
3/26/2020
I purchased the oven as a Xmas present for my wife. The difference in cooking in oven with convection oven is a complete game changer. From French Fries and fish that come out better than fried. To cookies and cakes so much better and faster. Only problem was after the stove purchase wife felt it necessary to upgrade all here kitchen appliances to not only match by looks but in quality and more importantly performance. The refrigerator, Microwave and dishwasher all perform at a level that makes her life so much better.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Stove
Cephas
3/26/2020
Have this stove for about 4 months now and really love it. The dual ovens is a great idea and cuts down on cooking time and saves energy. My only complaint is the dials for the stove top are small and do not stand out from the background sometimes making it hard to see.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the cooktop, but disappointing oven(s).
Burkeshire
3/26/2020
If I were eating the cooktop alone, this would be a five star review. However, the dual "convection" ovens are such a disappointment. I specifically bought this range for the dual convection oven feature, hoping my food would cook more even with less cook time and with less heat (as to be expected from a convection oven). However, I have to cook at a normal oven temperature and add significant time to the recipe's longest approximation. Upon buying an oven thermometer, I found that when the preheat alarm chimes it is not actually up to temp yet (usually 100-150 degrees below the expectation). Even with the convection fans on, the temperature is not consistent throughout (different thermometer placements yields different temperatures). I was so looking forward to having two CONVECTION ovens and instead I shelled out for a single mediocre (at best) regular one. The design is beautiful and the theory behind is wonderful, but the performance is dismal.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
