Worst Service Ever
Angel
1/16/2021
bought in may 2019, even spent the extra 120 bucks for the extended warranty samsung care. the dishwasher broke down in dec 2020 - after getting the runaround & spending countless hours on the phone they finally send my case to assurant. tech finally comes out on jan 8. over a month after i started this process. i get an email on jan 12th saying that its not cost-effective to repair & theyll send me a check for the original cost in 7 to 10 business days. my entire kitchen is samsung - every appliance i have is samsung. every tv i have is samsung. i have been a samsung cost for close to 15 years.i doubt ill ever buy something from samsung again. worst service ever! better off going to bestbuy - their warranty is half the cost for twice the lenth and 1000x better service.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
functionality & appearance
jessie
12/19/2020
i called and spoke to rep couple of weeks after purchase when i noticed fading cosmetic spots on the machine itself. i had to jump through the hoop to try to get it resolved and finally gave up. this machine does not have "rinse only" cycle which is dumb. will never buy samsung dishwasher.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Quiet & Powerful
SoCal Sandy
11/13/2020
House of 3 teenage boys and this machine is silently powering through the not pre-rinsed items! The only problem, not really a problem, is the gentlest brushing will turn the power button on/off.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great appliance for a reasonable price!
JamesD_FL
11/12/2020
Purchased as it has decent reviews. Was definitely in my price point and beat out the big box stores prices. Samsung had it delivered in two days, faster than the big box stores and no delivery fee!
Very impressed with performance.
Some weird takeaways: you need to change the water line to plastic and it's included with the dishwasher, the unit hums in sanitizer mode
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Leaked out of the box
Disappointed
11/7/2020
Bought in July. Delivered in August. Never repaired. Still have not received refund in November
Originally posted on Samsung.com
No, I do not recommend this product
Great appliance addition
L_boogie
11/5/2020
I've never been a big proponent of dishwashers, but this one is simple, nice and efficient.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the racks !
Debzxs
10/28/2020
We installed this about a month ago ! I love it honestly all the racks and everything about it it's perfect except for the fact that it doesn't do just a dry cycle . Which was a bummer because it wasn't mentioned anywhere . Overall I do like it !
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love the dishwasher
Grady C
10/18/2020
It is so silent, cleans well and love all the features
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung diswash machine
Tailor
8/27/2020
I like to use With diswash machine, help me a lot, and thanks to the Products Company.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Surprisingly quiet
indythad
8/3/2020
I have all black appliances and wanted to match my other Samsung kitchen. It was between this model and another than was substantially costlier. My house has been tough on dishwashers, I decided to go with the more economical model. This appliance is much quieter and cleans better than my previous model from another leading brand that had more bells and whistles. I been happy with it so far. The only issue I had with Samsung's subcontractor's installation in which Samsung righted immediately.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Ok but could be better
Skipthesamsung
8/3/2020
Unit is ok. Button are super sensitive and unit turns on at slightest brush by. If you don't open it as soon as it's done with a cycle everything always wet inside. Must use highest grade detergent if it leave residue. Can be noisy. I woudnt recommend unless get a great price on it.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great but
Kingp
4/13/2020
It since purchasing, the WM has worked well for us. Only issue is with the controls panel. It is easily engaged
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing features!
Sasha7862
4/13/2020
I bought it about a year ago & it's so quiet that it still amazes me! I have to look at the lights to tell that it's working. I love my dishwasher!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
GREAT DISHWASHER
CLIF
4/13/2020
I have had this dishwasher for a few weeks now and I can't believe how quite it is. It really gets the dishes clean.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Excellent Dishwasher
CamelB
6/5/2019
this dishwasher is spacious and the third rack makes loading the dishes so much easier. the cycles are super quiet and the buttons are easy to navigate. dishes always come out very clean.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great dishwasher
Carlosrb707
6/3/2019
this dishwasher is amazing ! we definitely hit the jackpot with this one , it is very spacious . before we had to do multiple loads to get the job done with this one 1 load is plenty .
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Quiet, Cleans Great
mslittlex
5/6/2019
When you go without upgrading your appliances for as long as we have, its a huge leap in technology and utility. The installers did a fantastic job, completed in under 30 minutes from the time they arrived. The instructions included are well written, but using this dishwasher is really intuitive. The first thing I noticed was how large the interior is, especially on the bottom rack. The second rack is adjustable so you can fit even larger items below if you need to do so. I moved the rack just to see how difficult it was, and it was simple and quick. There is a dedicated rinse aid container that is designed for liquid rinse aid only, seems to hold a large amount so it won't have to be refilled very often. The container for the dishwasher soap is right beside it, so its easy to find and easy to check it whenever you start a new load. This is the first time I've seen a third rack on the top, and this is used for cutlery. There is another cutlery rack in the traditional spot in the bottom, both seem to work well, but the top rack is really useful for over sized serving spoons and things of that size. The top rack is removable if you need to some more room on top. The cycle selections are what you would expect, but the addition of the "Auto" cycle is new to me. this somehow determines the soil level of your dishes and cleans accordingly. The Sanitize option heats your hot water further to a temperature of 156 degrees if that is something you need. One important thing to remember is this is a touch control, so no need to push, just touch. It is really responsive. This dishwasher is very quiet as well. previously we only ran the dishwasher at night when no one was downstairs due to the loud sound, but we barely even know this one is running. This is a great addition to our kitchen and we're looking forward to many years of quiet cleaning.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
